Frequently Asked Questions

Here you can find questions we've responded to already! Chances are, you'll find an answer to your issue here. If you don't, you can always go to our discord where we will quickly try to resolve your issue.

Top FAQs

How do I get access for just $1?

Please head to artiumpro.io and click on pricing or Try Now to see the plans we offer - Simply choose your preferred option and select "Try Now" - Then proceed to checkout.

I have signed up on the website, how do I get access?

We are working hard to ensure access is granted within 6 hours of sign-up. Keep an eye on Discord as a post will be added to advise when  access has been granted to all new sign-ups. To view the indicator, please head to  TV,  Indicator- Invite-Only Script - ArtiumPro  Smart Money Concepts 2.1 if you experience any issues please open a support ticket. Thank you.

How do I cancel my plan?

If you wish to cancel your plan, please head to My Account > Billing Information > Manage > Monthly Plan > Cancel Plan.

How do I change my payment frequency?

If you wish to change the payment frequency on your account, please head to https://artiumpro.io/ - My Account - Billing Information - Manage - Monthly Plan - select dropdown to change frequency.

How do I fix a "study_not_auth" error message?

Generally, there is a quick fix to this issue:
1. Try refreshing your browser window.
2. Try signing out of Trading View and then signing back in.
3. If none of these work, please raise a ticket in our Discord server and include your Trading View username.

How do I fix other "study" error messages?

We are aware of a couple of study errors, please go to the video on YouTube for instructions on how to rectify the issue -
https://www.youtube.com/watch?v=QNDPO6UbF0I